- Promoter. The promoter of the Step Up to Excellence Certification Program is Frontier.
- Eligible Participation. Only authorized employees or authorized representatives of eligible partners can participate.
- Eligible Deals. Only eligible sales, transactions, or achievements will be considered for the issuance and fulfillment of awards as outlined in the program offer rules and definitions. Frontier may disqualify any entry (including winning entries) if a participant acts in a way which Frontier reasonably considers to be inappropriate, unlawful, or offensive.
- Incentive Period. The start date is 11/27/2024, and the closing date is 3/31/2025. Any transactions before or after these shall not qualify. The incentive period could terminate before the closing date if the incentive reward budget is depleted.
- Substitution. Rewards are not transferable and not exchangeable. Rewards cannot be redeemed for cash.
- Taxes. The participant is responsible for any federal, state, or local taxes that are due. Frontier may issue tax reporting documents, such as U.S. Form W-2 or Form 1099, Canada T4 or T4A, or other similar international tax reporting document.
- Disputes. Frontier will decide all disputes. Its decision on the eligibility of participants, the eligibility of any claims, and the interpretation of the program rules shall be final and binding.
- Authority. Frontier reserves the right to cancel, modify, or amend the rules without notice.
- Acceptance. Participants will be deemed to have accepted these terms and conditions and agreed to be bound by them when entering this incentive program.
- Data Protection. Frontier (and its designee Brightspot) may be required to store, process, transfer, and transmit personal data to administer the incentive program. Any personal data collected will be captured and processed for the sole purpose of operating the program. All participants agree to have their data captured and processed for this purpose as a condition of program participation. Participants have the right to request a copy of their data, have inaccurate data updated, and have their data removed from incentive program systems upon request.
Let’s take this journey together and achieve excellence!
4-Step Certification Process